As nearly half of all calls are now robocalls or spam calls, businesses and organizations using Cisco Broadsoft to handle calls have a huge problem on their hands.
Instead of helping customers, customer support and contact centers are forced to spend time answering unwanted calls. Lost time from employees dealing with these calls is a significant cost driver. In addition, spam calls distract staff and cause them to be unproductive.
In addition, scammers often target businesses because they know there’s much more at stake. For example, a Detroit business owner received a call from a scammer who claimed to be from her local energy company. After being warned that her bill was overdue and that her electricity would be turned off it she didn’t pay right away, the owner gave in and sent money to the scammer, blinded by fear of embarrassment in front of her customers.
The federal government’s Do Not Call Registry may offer a small amount of relief from unwanted calls to individual consumers, but it leaves businesses completely unprotected. Therefore, for businesses that use platforms like Cisco Broadsoft to field thousands of calls per day, cutting down on spam is crucial.
For years, there was no solution to this problem, and spammers continued to waste company money and time…until now.
Introducing Call Control Enterprise, an integrated call protection solution designed with your business in mind. You can now use Call Control for Enterprises with Cisco Broadsoft to save your organization money and boost employee productivity.
When a call is made to the Enterprise platform, Call Control checks the incoming caller against a set of rules and our CommunityIQ database to make call handling and routing decisions. For example, when an unwanted call is made to a Call Center, Call Control will instantly hang up, or send it to a voicemail system for review.
Administrators and subscribers can view their call logs and manage their preferences from anywhere. In addition, employees and staff can have their own accounts to provide personalized or system-wide profiles. These profiles contain allow and block lists, Time of Day and call handling preferences.
Whether you have 100 or 1 million employees, Call Control for Enterprises integrated with Cisco Broadsoft can scale to meet your needs. We will work directly with you to accomplish your goals and ensure a seamless integration.
To learn more or inquire about pricing, please contact us at sales@callcontrol.com.
Call Control is protected by multiple U.S. Patents #9,491,286
As nearly half of all calls are now robocalls or spam calls, businesses and organizations using Cisco Broadsoft to handle calls have a huge problem on their hands.
Instead of helping customers, customer support and contact centers are forced to spend time answering unwanted calls. Lost time from employees dealing with these calls is a significant cost driver. In addition, spam calls distract staff and cause them to be unproductive.
In addition, scammers often target businesses because they know there’s much more at stake. For example, a Detroit business owner received a call from a scammer who claimed to be from her local energy company. After being warned that her bill was overdue and that her electricity would be turned off it she didn’t pay right away, the owner gave in and sent money to the scammer, blinded by fear of embarrassment in front of her customers.
The federal government’s Do Not Call Registry may offer a small amount of relief from unwanted calls to individual consumers, but it leaves businesses completely unprotected. Therefore, for businesses that use platforms like Cisco Broadsoft to field thousands of calls per day, cutting down on spam is crucial.
For years, there was no solution to this problem, and spammers continued to waste company money and time…until now.
Introducing Call Control Enterprise, an integrated call protection solution designed with your business in mind. You can now use Call Control for Enterprises with Cisco Broadsoft to save your organization money and boost employee productivity.
Here’s how it works: When a call is made to the Enterprise platform, Call Control checks the incoming caller against a set of rules and our CommunityIQ database to make call handling and routing decisions. For example, when an unwanted call is made to a Call Center, Call Control will instantly hang up, or send it to a voicemail system for review.
Administrators and subscribers can view their call logs and manage their preferences from anywhere. In addition, employees and staff can have their own accounts to provide personalized or system-wide profiles. These profiles contain allow and block lists, Time of Day and call handling preferences.
Whether you have 100 or 1 million employees, Call Control for Enterprises integrated with Cisco Broadsoft can scale to meet your needs. We will work directly with you to accomplish your goals and ensure a seamless integration.
To find out more, visit https://www.callcontrol.com/networks/. Or contact us at sales@callcontrol.com. U.S. Patent #9,491,286
Call Control® is a registered trademark of Call Control, LLC
